Discount Tire is a well-known American tire and wheel retailer with over 1,000 locations across the United States. Known for its affordable prices and excellent customer service, Discount Tire has been a trusted name in the industry for over 60 years. The company offers a wide range of tires and wheels for various vehicles, as well as services such as tire rotation, flat tire repair, and tire pressure monitoring system (TPMS) sensor replacement. With a focus on efficiency and customer satisfaction, Discount Tire has garnered a loyal customer base and continues to be a go-to destination for all tire and wheel needs.
Reviews
Went for a flat repair and it turns out I wasn't getting all four tires from last visit so they're taking care of it as I'm writing this post. Helpful and friendly staff and not long of a wait time.
friendly, quick service. Ordered special sized tires for our car they came in just a few days and we were able to pull up and get in and out within 2 hours.
Sam and Aaron were great! I spoke with Aaron on the phone and he was very helpful and very patient. Sam was very polite at the customer service counter..this is my 2nd time in here and I'll definitely be coming back. I came in to have my spare balanced and replace another tire. Thank you guys!👍🏽 …
Purchased my tires online and scheduled a morning appointment as well. Email correspondence was sent, and on the day of installation, an email link was provided, which served as a status tracker.
The website recommended a set of tires that was a size smaller, but this minor issue was resolved by the gentleman working the counter. After a quick adjustment on the paperwork and the correct tires selected, my ride was then serviced in the bay. Overall, the wait time was under one hour.
While walk-ins are not a problem, it's highly recommended to make purchases and installation appointments online for convenient and speedy service. All staff members were very efficient and professional.
I had a great experience. Nail in my tire was repaired within 30 minutes. Great professional service.
While I waited, I watched how courteous and professional the staff was with all the customers. Anthony worked well with me. The manager Mr. Storm Symmonds was actively working to ensure all the customers were taken care. Definitely a great workplace and customer experience.
This guys are amazing! Never in my life find myself the best tires shop. Everyone here are absolutely outstanding.
Storm is the awesome manager over there! He resolved my issue quickly demonstrating high level of professionalism and thinking customer first! Love Discount Tire, love this location!
I have ALWAYS had a GREAT experience each time I’ve came to Discount Tire and would recommend them over and over again! From the staff, to the service, to the selection you will not be disappointed!
Location
12011 Jefferson Ave, Newport News, VA 23606, United States
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 05:00 PM
- Sunday Close
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